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Showing posts with the label GRIEVANCE REDRESSAL

Launch of Whatsapp Number for ECHS Beneficiaries

Launch of Whatsapp Number for ECHS Beneficiaries LAUNCH OF ECHS WHATSAPP NO – 9868857972- ECHS  Beneficiaries have following options available for seeking redress to their grievances:-  (a)   Online.   (i)   CPGRAM   - Centralised Public Grievance Redress & Monitoring System run by Deptt of Administrative Reforms & Public Grievances, Govt of India can be accessed on web site http://pgportal.gov.in Grievance related to ECHS are automatically routed to DoESW/Central Org ECHS.  (ii)   Army Veterans Grievance Handling Portal   - This portal is launched by Army Veteran Cell for redressing grievances of our esteem veterans. The web id of this portal is http://indianarmyveterans.gov.in  (b)   E-Mail.   E-mail to the Director (Complaint & Litigation) on his e-mail id dircomplaints-mod@nic.in  (c)   WhatsApp.   WhatsApp No (9868857972) is functional known as ‘Shape Your Scheme’ and ‘S...

Redressing Grievances of Ex-Servicemen Over OROP

Redressing Grievances of Ex-Servicemen Over OROP Ministry of Defence 11-April, 2017 16:46 IST Redressing Grievances of Ex-Servicemen over OROP Salient features of the Government order dated 07.11.2015 on OROP are as under:- · Pension of the past pensioners would be re-fixed on the basis of pension of retirees of calendar year 2013 and the benefit will be effective with effect from 01.07.2014. · Pension will be re-fixed for all pensioners on the basis of the average of minimum and maximum pension of personnel retired in 2013 in the same rank and with same length of service. · Pension for those drawing above the averages shall be protected. · Arrears will be paid in four equal half yearly instalments. However, all the family pensioners including those in receipt of Special / Liberalized family pension and Gallantry award winners shall be paid arrears in one instalment. · In future, the pension would be re-fixed every 5 years. Personnel who opt to get discharged henceforth on t...

Ex-Servicemen: Welfare and Rehabilitation Schemes

Welfare and Rehabilitation Schemes for Ex-Servicemen GOVERNMENT OF INDIA MINISTRY OF DEFENCE DEPARTMENT OF EX-SERVICEMEN WELFARE RAJYA SABHA UNSTARRED QUESTION NO.507 TO BE ANSWERED ON THE 7TH FEBRUARY, 2017 WELFARE AND REHABILITATION SCHEMES FOR EX-SERVICEMEN 507. DR. T. SUBBARAMI REDDY:         SHRIMATI AMBIKA SONI: Will the Minister of DEFENCE be pleased to state: (a) the details of welfare and rehabilitation schemes, financial assistance provided to ex-servicemen by Government through various agencies; (b) the total amount distributed for the welfare of ex-servicemen under Raksha Mantri’s Discretionary Fund (RMDF) and the number of beneficiaries, in the last three years, year-wise; (c) the main activities of Kendriya Sanik Board and how they are beneficial to ex-servicemen and their families, and the details thereof; and (d) the efforts made to activate Grievances Redressal Mechanism and to expedite redressal of grievances of ...

Redressal of Grievances System for Armed Forces Personnel

Redressal of Grievances System for Armed Forces Personnel Press Information Bureau Government of India Ministry of Defence 03-February-2017 16:15 IST Grievance Redressal System For the redressal of grievances of the Armed Forces personnel, procedures have been clearly laid down in The Army Act, 1950; The Navy Act, 1957; and The Air Force Act, 1950. Further, the procedures for dealing with non-statutory representations / complaints have been laid down by the regulations and orders issued on the subject. There are also informal mechanisms in place for redressal of grievances in the Armed Forces like the sainik sammelans, personal interviews, suggestion boxes, informal meetings, open forum on Air Force internet etc. A web based Centralized Public Grievance Redress and Monitoring System (CPGRAMS) has been designed and implemented in all the Ministries / Departments of Government of India including the Department of Defence. This system provides online access to all including ...